AI Quote-Generation Chatbot for a Residential Cleaning Franchise

Overview

Built a chatbot for a residential cleaning franchise that asks visitors a short set of questions about home size, cleaning frequency, and add-on services, then generates an instant price estimate on the spot. Previously, every quote request required a callback from the office during business hours, and a meaningful share of visitors never converted into a booked job because of the delay. The chatbot hands off qualified, price-aware leads directly into the booking calendar, so the only manual step left is final confirmation. Pricing logic was built directly from the franchise's existing rate card so estimates stay accurate as pricing changes. Every quote request at a residential cleaning franchise required a callback from the office during business hours, and a meaningful share of visitors never converted into a booked job because of the delay. We built a chatbot that asks a short set of questions about home size, frequency, and add-ons, then generates an instant price estimate using the franchise's own rate card, handing off qualified, price-aware leads directly into the booking calendar. We built the pricing logic directly from the franchise's existing rate card and tested it against a batch of past manually-quoted jobs to confirm accuracy before launch. The chatbot went live on the website with a two-week monitoring period comparing chatbot-sourced bookings against the prior callback process. An estimated 25% more website visitors converted into booked jobs once the wait for a callback quote was removed, with the chatbot now capturing demand around the clock instead of only during business hours.